Política de envío
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
We currently offer Free delivery for all orders within the USA.
Local delivery
Free local delivery is available for orders over $20 within Austin city area.
In-store pickup
In-store pickup is available at 2507 Burleson Rd. apt. 308, Austin, TX. 78741. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 business day. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 8am to 5pm, Monday to Friday. Please have your order confirmation email with you when you come.
International Shipping
At this time, we do not offer international shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at contact@mexicanamaranth.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
In the event that your order arrives damaged in any way, please email us as soon as possible at contact@mexicanamaranth.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Visit out Refund Policy page for information about refunds at Refund policy – Mexican Amaranth
If you have any further questions, please don't hesitate to contact us at contact@mexicanamaranth.com.